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Kibo Commerce provides a feature-rich yet flexible approach to managing complex omnichannel product catalogs, order fulfillment, and customer experiences.
As a composable solution built on microservices, Kibo aims to simplify unified commerce across channels with rich extensibility to accelerate business growth without vendor lock-in.
- Kibo offers a composable, modular commerce platform
- Flexibility to avoid vendor lock-in through microservices
- Robust order, inventory, promotions, pricing & catalog management
- Optimized mobile shopping experiences
- Simplified business operations
- Quick deployment with starter kits, easy expansion
- Trusted by leading brands
Kibo's composable architecture allows merchants to deploy only the capabilities needed now while making it easy to add modules later.
This avoids having to adopt an entire suite of bundled functionalities upfront.
Kibo focuses on providing robust core commerce services like order management, inventory management, pricing & promotions which can integrate with any front-end storefront.
Key capabilities like headless & unified commerce, omnichannel, etc.
Some of the key capabilities offered by Kibo out-of-the-box include:
- Headless commerce to connect commerce functionality with any custom storefront
- Unified commerce across channels through unified order management
- Omnichannel order fulfillment across channels like BOPIS and ship-to-store
- Modular commerce to only adopt required modules and avoid bloat
- Subscription management for recurring payments and subscriptions
- Inventory management with real-time visibility and optimization
- Product catalog, search, and filtering for seamless discovery
- Checkout, payments, taxes, and fraud protection
With robust functionality across customer experiences, order processing, and business operations, Kibo aims to provide the most flexible path to future-proof unified commerce.
A core benefit of Kibo's commerce platform is its flexibility and modular architecture.
This provides merchants the agility to innovate without vendor lock-in or forced upgrades.
Flexibility & avoiding vendor lock-in
Kibo recognizes that business needs evolve, and so should technology systems.
The microservices-based platform and open APIs ensure that as requirements change, merchants can adopt new modules, integrate emerging channels, and expand use cases.
Microservices architecture
The platform leverages a microservices architecture where different functionalities like order processing, pricing, inventory, etc. are independent services that communicate via APIs.
This ensures maximum flexibility to swap out components as needed.
Backward compatible upgrades
In addition, Kibo ensures that as new versions of platform services are released, they remain backward compatible.
This allows painless upgrades without needing to rework integrations or customizations.
Kibo provides extensive commerce functionality out-of-the-box to manage complex product catalogs, order fulfillment, and customer experiences.
The modular services integrate seamlessly while avoiding bloat.
Order management & inventory management
Kibo facilitates unified order management across all sales channels with flexible fulfillment options like ship-to-home, in-store pickup, ship-to-store, etc.
Real-time inventory visibility and optimization ensure efficient delivery.
Bulk product upload
Adding new products or modifying existing ones is simple with bulk upload of product data via spreadsheets.
This allows large catalogs to be managed with ease.
Promotions
A powerful promotions engine allows configuring sitewide and customer-specific discounts, coupons, free shipping, etc. to drive conversions.
Discounts
Flexible discounting options are offered including percentage or fixed cart discounts, buy X get Y free promotions, etc.
Merchants can easily customize promotional messaging.
With Kibo, brands can focus on optimizing customer experiences while relying on the platform for heavy lifting across order and inventory management, catalog management, and promotions.
Kibo makes it easy to build immersive product discovery experiences that convert.
Smart sorting, filters, and search allow customers to easily navigate large catalogs.
Filters
Intuitive faceted filters and refinement help drill down to products by attributes like price, brand, color, etc. Customers can find exactly what they need.
Personalized search
Customers see personalized product suggestions based on individual behavior and site trends.
Additional merchandising capabilities include comparison tools, alternate recommendations, rich media, and dynamic attribute-based navigation.
These not only aid product discovery but also help cross-sell across catalogs.
With Kibo, brands can take product discovery and storytelling to the next level via unified catalog, search, and merchandising.
Creating seamless and engaging customer experiences across channels is key to digital commerce success.
Kibo makes this achievable.
Optimized mobile storefronts
Kibo Commerce integrates out-of-the-box with leading headless storefront frameworks like React Storefront, Vue Storefront, and Next.js Commerce.
This allows brands to quickly build customized mobile-optimized shopping experiences.
Social commerce integrations
Inbuilt connectors are provided to amplify reach via social platforms like Facebook and Instagram.
Customers can easily browse and purchase products directly within social apps.
Customer Registration
Flexible forms, data models, and flows allow capturing rich visitor data at account signup.
This powers personalization across the shopping journey - from individualized search to customized promotions.
Kibo Commerce aims to help retailers and brands streamline critical commerce operations via unified management and real-time reporting.
Multi-site management & reporting
The centralized dashboard provides a single view to manage multiple storefronts and sales channels.
Actionable insights can be gained into key metrics like orders, revenue, and conversions across the portfolio.
B2B and B2C ecommerce features
Kibo caters to both B2B and B2C commerce models.
B2B capabilities like shared carts, bulk pricing tiers, approval workflows, and self-service account management simplify selling to business buyers.
Unified analytics and reporting also help identify opportunities to diversify revenue across consumer and commercial segments for maximized growth.
With Kibo, executives can optimize resources, marketing campaigns, and experiences for optimal returns across channels.
With over two decades of experience delivering digital commerce solutions, Kibo is a trusted partner for leading enterprises looking to accelerate innovation.
Top brands trust Kibo Commerce
Kibo counts major consumer and commercial brands across retail, manufacturing, and distribution as long-term clients.
These include industry leaders like Office Depot, Fanatics, LegalZoom, Honeywell, and Pandora Jewellery.
The modular commerce platform allows these businesses to start simple but scale rapidly across channels and geographies without constraints.
Success stories
Sporting goods leader Sherwood Hockey saw 11X ROI in the first year with Kibo through faster site speeds, improved conversion rates, and easy global expansion.
Automotive parts manufacturer Standard Motor Products drove growth by launching a B2C storefront with Kibo even as they streamlined B2B ecommerce operations.
Use cases
Kibo accelerates outcomes across key commerce use cases:
Omnichannel order management - Unified fulfillment and visibility across inventory, logistics, and transportation
Subscription management - Flexible subscription billing, lifecycles, and packaging for recurring revenue
B2B selling - Custom catalogs, pricing plans, bulk orders, and self-service for business buyers
Headless commerce - Leverage preferred storefronts like React while connecting to robust backend services
Global expansion - Quickly launch new sites for specific regions and languages
The composable architecture makes it simple to start with what solves current pain points and then expand as needs grow over time.
For modern digital merchants, the ability to rapidly adapt and evolve experiences across channels is critical to stay ahead of ever-changing customer expectations and market dynamics.
Kibo Commerce provides an innovative approach to future-proof unified commerce operations via cloud-native, API-first architecture.
Kibo's future-proof approach to digital commerce
By focusing on robust services over bundled suites, the platform brings much-needed agility to commerce technology stacks.
The microservices and backward compatibility ensure brands don't outgrow capabilities or endure risky upgrades.
Cloud-native, API-first architecture for innovation
Developed natively for the cloud, Kibo unleashes the flexibility, scale, and resilience needed for always-on commerce.
The composable architecture ensures that as business needs evolve, the technology foundation can scale in step.
